Refund policy

When you make a purchase here at WP Realty you will have already agreed to this Refund policy which was posted in the shopping cart as the “check-box” for “TOS Agreement” as well as on our website.

Satisfaction Guarantee

We offer a “Conditional 30-Day Money-Back Guarantee” on WP Realty Products.

We want all of our customers to be completely satisfied. If you are having problems getting the product to work, we invite you to use our user forums for assistance. All posts to the user forums WILL be answered. We offer trouble ticket support for confidential issues only.
If you are having difficulties with any of our products, you are REQUIRED to contact Support to attempt to work out the issues before a refund will be issued. *We will issue the refund ONLY if we cannot get it to work as represented in our online DEMO(s).

Refunds may be issued No-Later than 30 days following any purchase.

Refunds will NOT be issued for any of these types of reasons -
“I have tried it and decided I’m not going to use it after all “.
“This doesn’t work like I thought it did”
“I thought this came with MLS”
“etc.” I think that most of you see where this list could go on and on but most of you get the point.

If you request a refund with an excuses similar to one of the examples posted above, then you may be reading this for your first time. You may have never bothered to read the TOS that you agreed to during your purchase checkout process or as posted on our website, but once we receive your refund request you may be sent here to “re-visit” the agreement that you made during your purchase checkout process.

We state clearly in many areas of our website exactly what the requirements are for all our products as well as giving you public access to Live Demos, and if you still aren’t sure then click on the Contact page and call us Before-You-Buy!

* We strive to resolve all client server/side issues with all of our products as a “free” support service to be included with any purchase….If we determine though that this is not possible with your current server configuration then we require the host providers contact information in order to correct the issue with them directly. If for any reason we are not able to get things resolved with them then we would definitely offer a refund at such time.

There are simply NO-EXCUSES for requesting refunds for anything other than the above or a “failure-to-make-work” as shown in our demo(s) – period.